What is the easiest and cheapest way to reinstall and activate my OS? DELL support staff are rude, I don't think I would call them back again.I would rather buy a new licence key then to speak these people.Īfter downloading the operating system and the drivers, my computer shows flickering screen and freezes or sometimes turn itself off (nothing comes up on external screen), After third installation I realized this happens after I install the intel hd graphics 3000 drivers? The laptop works fine with basic ms vga adaptor on display adaptor. I did not buy the product, as I got this computer from a friend with failed hdd. I called DELL UK and asked them what should I do? They said I need to buy a new installation CD from them when I ask for a price, the DELL person repeatedly asked me several questions, my name, my birthdate, my address, where I bought the computer etc. MS would not accept the activation even after speaking to adviser. Hi, As it was suggested many users after the hdd broken, I downloaded ms win7 home premium from riverdigital and tried to activated using ms phone method with my product key at the bottom of the laptop.
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